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Billing

Billing for Battlbox How it Works!

What happens if my card is declined by my financial institution?

We will try and bill you again over the next ten days. During that time you can add funds to your account, edit payment information, or contact your financial institution’s fraud department to make sure they aren’t flagging our system from processing

How do I cancel my monthly subscription?

Login to your BattlBox account; at the top of your screen you will see an orange button labeled "dashboard".  Click the subscriptions tab next to this button; this will lead you to your active subscriptions. From there you click the circle with 3 dot

When will I be billed on my account?

The first time you subscribe, your payment will be processed for your first shipment immediately. Afterwards, payments will be processed on the 15th of each month. On first shipments, your first order will ship within 10 business days. This is in ess

How can I skip a month, without canceling my entire subscription?

Login to your BattlBox account; at the top of your screen you will see an orange button labeled "dashboard".  Click the subscriptions tab next to this button; this will lead you to your active subscriptions. From there you click the circle with 3 dot

Is the subscription cost just for one month or a whole year?

The fee is month to month and varies based upon the 4 subscription levels that Battlbox offers. If you are looking for a prepaid option that is not auto renewing, head over to our Gifting Center, located here: https://www.battlbox.com/pages/gifts.

When will I receive my last BattlBox if I cancel my subscription?

For customers that have received their first shipment - As long as you cancel before the renewal on the 15th you will not receive a BattlBox the following month. If you cancel on or after the 15th, you will be shipped one more BattlBox the following